5x hiring team productivity at a top accounting firm

The Challenge

As the pandemic disrupted traditional recruitment practices, a top national accounting firm needed to pivot away from its in-person campus recruitment model for early-career hiring, a long-standing practice in the industry.

The Outcome

Within weeks of launching Humanly, the firm expanded its reach with thousands of candidate screenings — 50% of which occurred outside of business hours. Best of all, applicants rated the experience 4.8/5.

Background

This firm is one of the top public accounting organizations in the U.S., with a 100+ year legacy in a traditionally high-touch, in-person industry. When the pandemic forced a shift in recruiting norms, their early-career hiring team faced a challenge: maintain a strong candidate experience while moving fast and operating virtually.

One of the firm’s talent acquisition leaders recognized that recruiting would need to adapt to meet early talent where they are — digitally. In her words:

"How do we efficiently and effectively attract and hire early career talent without the traditional in-person channels available during campus recruiting season? We pivoted to a 100% virtual hiring experience, which meant investing in a tech stack that delivered both candidate experience and operational efficiency."

Recruitment Automation, Integrated with Existing Systems

Humanly deployed a conversational AI solution tailored to the firm’s early-career needs in just a few weeks. Integrated into their existing ATS (Taleo Enterprise), Humanly facilitated mobile-friendly chat screenings and candidate engagement at scale — allowing the firm to interact with thousands of applicants in a personalized, consistent, and time-efficient way.

A Bridge Between Candidates and Recruiters

By automating top-of-funnel candidate conversations, Humanly acted as a bridge between candidates’ preferred communication channels and the recruiting team’s workflows. With 24/7 screening availability and automated qualification logic, the team was able to act quickly on top talent — often engaging with candidates after business hours.

The result: thousands of hours saved and a faster, fairer process for early-career candidates entering a competitive industry.