Episode 71 — People to Operations: Christa Molter on Leading 27 Theaters

NCG Cinema COO Christa Molter shares how a people-first philosophy powers smooth operations across 27 theaters. She dives into welcoming first-time employees, building day-one confidence, and cross-training crew to deliver great guest experiences at pace. Hear how aligning HR and operations strengthens leadership, boosts retention, and keeps the energy of “going to the movies” alive—shift after shift.