Case Study
TheKey is a provider of concierge-based medical and care services, helping individuals age safely and comfortably at home. Operating in a high-turnover, high-compliance hiring environment, TheKey depends on efficient, candidate-friendly recruiting processes to consistently staff frontline care roles while maintaining quality and compassion.
Industry: Healthcare / Home Care
Company size: 1,000+ employees
Hiring for: Frontline care and medical support roles
ATS: Existing ATS integrated with Humanly
Traditional applications took up to 30 minutes, creating friction and discouraging qualified candidates from completing the process.
The recruiting team lacked actionable data to understand where candidates dropped off or how to improve conversion rates.
Low conversion to hire slowed hiring velocity and increased costs in a high-turnover environment.
An AI-powered, conversation-first application and screening experience designed to reduce friction and surface better candidates.
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